This private reference site is not a government office. It cannot confirm custody, release anyone, post bond, or retrieve an official booking record. Contact the responsible agency directly for those services.
Official Knox County Contacts
Choose the office that created the record or controls the custody status. KCSO Records/Support Services is at 400 West Main Street, Knoxville, TN, phone 865-215-2243. Published in-person incident-report hours are Monday through Thursday, 8:00 a.m. to 4:30 p.m., and Friday, 8:00 a.m. to 4:00 p.m., excluding holidays and weekends. Confirm that unit's process for jail release sheets and booking photographs.
Roger D. Wilson Detention Facility is at 5001 Maloneyville Road, Knoxville, TN 37918, phone 865-281-6700. Knox County Jail is at 400 West Main Street, Knoxville, TN 37902, phone 865-342-9620. The Criminal Court Clerk is at 400 Main Street, Suite 149, Knoxville, TN 37902, phone 865-215-2375, open weekdays from 8:00 a.m. to 4:30 p.m.
State offender archives belong to TDOC Records Management, Rachel Jackson Building, 2nd Floor, 320 Sixth Avenue North, Nashville, TN 37243-0465; archive questions go to 615-253-8079. Knox-area community supervision is handled through TDOC District 20, 1426 Elm Street, Knoxville, TN 37921, phone 865-582-2000. VINELink live support is available at 888-868-4631, with TTY support at 866-847-1298.
Use the following route to narrow the request before calling:
- For a released person or KCSO release record, start with the home search and records path, then contact KCSO Records.
- For parole or probation, check FOIL and contact TDOC District 20.
- For someone who may have left very recently, use the KCSO, VINE, and records fallback because Knox publishes no completed-release feed.
- For a calculated state date or release alert, use FOIL or VINELink and then confirm with the responsible agency.
- For one Knox facility, use its page in the facilities column below for the correct phone and custody type.
- For a sentenced state prisoner, use Tennessee FOIL or TDOC Records Management.
- For federal or immigration custody, use the BOP or ICE locator rather than KCSO.